FAQ
Bespoke Framing
What is the difference between bespoke framing and standard/off-the-shelf frames?
Bespoke framing, also known as custom framing or made-to-measure framing, is the process of designing and crafting a frame entirely from scratch to suit a specific artwork or object.
Unlike off-the-shelf frames that are limited to standard sizes and finishes, bespoke framing is fully personalised. Every element is carefully considered and tailored to the piece, including the frame profile, material choice, colour, surface finish, dimensions, glazing options (such as museum glass, anti-reflective art glass, or standard glass), mount board layers, colours and thicknesses, and conservation-grade mounting techniques.
The result is a perfectly fitting frame that not only enhances the visual impact of the artwork but also provides superior long-term protection. Bespoke framing ensures that each piece is presented in a way that reflects both the character of the artwork and the owner’s vision, offering a level of quality, durability, and individuality that ready-made frames simply cannot achieve.
Can I drop off my artwork for picture framing without an appointment?
Yes, you can drop off your artwork at our picture framing shop during regular business hours, no appointment is required. We’re happy to advise on custom framing options when you arrive.
If your artwork is large, fragile, or particularly valuable, or if you have specific framing requirements, we recommend contacting us in advance by email at info@versusarts.com so we can ensure the best possible service.
How long does it take to frame artwork?
Custom framing typically takes 14 days, depending on the project's complexity, material availability, and current workload. Rush options are usually available for urgent needs.
What framing options do you offer?
We provide a diverse selection of custom wooden framing options, featuring various frame styles and colors to match any interior decor. Whether you are looking for a sleek modern finish or a classic rustic look, our experienced framing experts are available to help you select the perfect frame.
How much does custom framing cost?
The cost of a custom frame is determined by several factors, including the dimensions of your artwork, the frame material, and specialized features like UV-protective glass or matting. Because every project is unique, we provide personalized estimates to ensure you get the best value. For adetailed framing quote, please contact us and our experts will help you find a solution that fits your budget.
Do you offer matting services?
Yes, we provide custom matting in various colors and styles to enhance your artwork and protect it within the frame.
What materials are used in your custom framing process?
We prioritize the preservation of your art by using only premium, museum-quality materials. Our frames are handcrafted fromsolid wood (not plastic or MDF) to ensure structural integrity. To prevent fading and yellowing over time, we use acid-free matting and UV-protective glass that shields your artwork from harmful light rays. These archival-grade materials provide long-lasting preservation, ensuring your photos, prints, and paintings remain in pristine condition for decades.
What types of glass (glazing) do you offer for custom frames?
We offer four main types of professional picture framing glass, each designed for different lighting and preservation needs:
Standard Clear Glass: Our most affordable, high-quality option. It provides excellent clarity and protection from dust and physical damage, making it perfect for everyday framing projects.
UV99 (Conservation Clear): Specifically engineered for art preservation. This glass blocks 99% of harmful UV rays, preventing your photos, prints, and documents from fading or yellowing over time. It is a must-have for items with high sentimental or financial value.
AR70 (Anti-Reflective): Designed for optimal viewing, this glass features a high-performance anti-reflective coating that reduces glare to less than 1%. It is the ideal solution for bright rooms or galleries where distracting light reflections interfere with the artwork.
Museum Glass: The pinnacle of custom framing glazing. It combines the benefits of both worlds: 99% UV protection and a premium anti-reflective finish. This glass is nearly invisible, providing the highest level of clarity while ensuring museum-grade preservation for serious collectors.
Choosing the right professional glazing ensures your artwork remains vibrant, crisp, and fully protected from environmental damage for years to come.
What types of items can you professionally frame?
Beyond traditional photos and paintings, we specialize in custom framing for a wide range of items. Whether it's for home decor or preservation, we provide expert solutions for:
Posters and Prints: Large-scale wall art and limited editions.
Certificates and Diplomas: Elegant framing for professional achievements.
Canvas Stretching & Framing: Professional mounting for oil and acrylic paintings.
Memorabilia & 3D Objects: Shadowbox framing for sports jerseys, medals, and collectibles.
Textiles: Framing for scarves, embroidery, and vintage fabrics.
No matter the object, our team will find the perfect preservation solution to protect and display your valuables. Contact us to discuss your unique project!
Do you offer bulk discounts for large custom framing orders?
Yes, we offer competitive bulk discounts and wholesale pricing for large-scale projects. Whether you are an interior designer, a gallery owner, or a business looking for corporate framing solutions, we can provide high-quality framing at a reduced rate for volume orders. Our team handles everything from bulk poster framing to multiple office displays. Contact us today for a personalized wholesale quote tailored to your project’s specific requirements.
What sets your custom picture frame shop apart from competitors?
Unlike mass-produced alternatives, our shop focuses on artisanal craftsmanship and archival preservation. We combine traditional woodworking techniques with museum-quality materials, such as acid-free matting and UV-filtering glass, to ensure your artwork is protected for a lifetime. Every frame is handcrafted in-house, allowing us to maintain strict quality control and offer a level of detail that big-box retailers simply cannot match. When you choose us, you’re investing in professional framing that balances aesthetic beauty with long-term protection.
What is your satisfaction guarantee for custom frames?
We take pride in our craftsmanship and offer a 100% satisfaction guarantee on all our products. If you are not completely happy with your frame quality, we will replace the item free of charge. Our goal is to ensure your frame looks perfect in your home or office.
Gallery
What type of art does your gallery showcase?
Our gallery features a curated collection ofcontemporary fine art, showcasing a diverse range of styles from emerging and established artists. Our portfolio includes originals and, limited editions. We are dedicated to bridging the gap between local talent and international art trends, offering high-quality pieces that cater to both new collectors and seasoned art investors.
Can I visit your art gallery in person?
Yes, we would love to welcome you. Our contemporary art gallery is open to the public at 114A Lower Clapton Road, E5 0QR, London. Located in the heart of Hackney, we are easily accessible for art lovers across East London. You are welcome to walk in during our regular opening hours to explore our latest exhibitions. If you prefer a more personal experience, you can also book a private viewing by contacting us in advance.
Can I purchase artwork directly from the gallery?
Yes, all featured pieces in our collection are available for purchase. Whether you are visiting ou rLondon gallery in person or browsing our online art shop, we make it easy to acquire original works. We offer a variety of payment options and can provide a Certificate of Authenticity for every piece. If you find a work you love, our team is happy to discuss pricing, framing options, and home installation to ensure your new art looks perfect in your space.
Can I rent the gallery to host my own art exhibition?
Yes, we offer our gallery space for hire to independent artists and curators looking to host solo or group exhibitions. Located in the creative hub of Hackney, London, our venue provides a professional, well-lit environment perfect for exhibitions. We support the creative community by providing a turnkey exhibition space that includes adjustable lighting and street-level visibility. Contact us to discuss our exhibition hire packages and available dates for your next show.
Is there a fee to submit my artwork for review?
No, we do not charge a fee for artist submissions. We are always excited to discover emerging talent and new contemporary voices. Artists are welcome to send their digital portfolios or website links to our team for consideration in future group exhibitions or gallery representation. While we cannot respond to every inquiry due to the high volume of submissions, we keep all high-quality work on file for upcoming creative projects in London.
How can I submit my artwork to the gallery for consideration?
We are always looking to discover emerging and established artists to feature in our contemporary art collection. To submit your work, please email our curatorial team with the subject line "Artist Submission." Your email should include:
- A brief artist statement and current CV.
- A link to your online portfolio or social media.
- A PDF containing 5–10 high-quality images of your recent works. We review art submissions on a rolling basis for our upcoming London exhibitions. Please note that we only accept digital submissions to ensure our team can review every portfolio thoroughly.
Is there a deadline for submitting my artwork to the gallery?
We accept artist submissions on a rolling basis throughout the year. There is no fixed time limit, as we are constantly scouting for new contemporary talent for our future exhibition schedule. Whether you are an emerging artist or an established professional, you can submit your portfolio at any time. We review all contemporary art applications monthly and will reach out if your work aligns with our upcoming exhibitions.
Versus Arts
114A Lower Clapton Rd, London, E5 0QR
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